Alarms & Routine Notifications
Why didn't my alarm ring?
Make sure notifications and alarm permissions are granted under iOS Settings > Youtine. Also check that your device's Focus mode or Do Not Disturb settings permit Youtine alerts.
How do routine tasks work?
Youtine allows you to attach verification tasks (such as camera verification or step counts) to your routines to ensure you are awake and ready for your morning.
Can I customize my alarm sound?
Yes! You can choose from various alarm sounds when editing any routine in the app.
Pro Subscriptions & Purchases
How do I restore my Pro subscription?
Open Youtine > Settings and tap Restore Purchases. Ensure you are logged into the device with the Apple ID used for the original purchase.
How do I manage or cancel my subscription?
Subscriptions are managed by Apple. To view, modify, or cancel your subscription, go to iOS Settings > [Your Name] > Subscriptions > Youtine.
Data & Privacy
How is my data stored?
Your routines and alarms are stored locally on your device and securely synchronized via cloud services if enabled. For full details, view our Privacy Policy.
How can I request data deletion?
You can request complete deletion of any cloud data associated with your Youtine user ID by emailing us directly.
Troubleshooting Tips
- Update the App: Ensure you are using the latest version of Youtine from the App Store.
- Check Permissions: Verify Notification and Alarm permissions in your device settings.
- Restart Youtine: Force quit and reopen the app if you experience unexpected visual or sync behavior.
Contact Support
Still need help or have suggestions? We'd love to hear from you. Email us directly at mehmetanilkul@gmail.com.